Privacy Policy

Privacy Policy 2021-01-07T15:25:14-05:00

Information that we collect

We collect information from you when you place an order on our site, respond to a survey or fill out a form. When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, billing address, phone number or credit card information. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. The only information we retain is:

  • What products a customer ordered and when
  • Name, e-mail address, and phone number provided by the customer
  • Billing and shipping address entered by the customer
  • A note about payment method used by the customer (all online payments for our website are processed through PayPal)

We do not have access to, nor do we store, customer credit card details. This information goes directly to PayPal at the time of customer input for payment processing.

How we use your information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news regarding our organization, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Use of cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, which enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Disclosure of information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

 

By using our site, you consent to our privacy policy. For questions, please contact us by email at FMGiftshop.org@myfranciscan.com